Table of Contents
•What are affective states?
•Basic Emotions
•Facial Expressions Convey Emotions
•Felt versus displayed emotions
•Why study emotions in organizations?
•Emotions and Rational Models
•Emotions and Leadership
•Emotional Intelligence
•
•Affect
–is a generic term that covers a broad range of feelings that people experience.
•Emotions
–intense feelings that are directed at
someone or something (anger, fear,
sadness, happiness, disgust, surprise)
•Moods
–are feeling that tend to be less intense
than emotions and which lack a
contextual stimulus.
•
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